Products purchased will be delivered by VERTIGO SA. at the address indicated by the customer as a destination address.

The choice of the various modes of transport will be made by the customer at the time of purchase.

The goods are properly packed for travel expense and risk of the purchaser from the time of delivery to the carrier. 

Therefore, Vertigo-design-shop.com recommends that upon delivery the customer verifies the condition of packages immediately. 

In case of delays, accidents, total or partial loss or other problems, it is up to the customer to inform the carrier, without it being the responsibility of Vertigo-shop.com.

Therefore, at the point of delivery, Vertigo-design-shop.com recommends the customer to check on the condition of the delivered goods before signing the acknowledgement of receipt for the package. Once you sign it’s no longer possible to open a claim for any damaged products. It’s in your right to open and check any products if the packaging has any sign of Damage.

If the customer notes any damages he/she shall reject the products or issue hand written, precise and dated reservations. These reservations must be confirmed by registered letter with recorded receipt sent to the carrier within three (3) working days following the delivery date of the products. 

A copy shall be sent to VERTIGO SA, Rue du Grand-Bureau 28 – 1227 Les Acacias, Switzerland. As an indication, without any involvement of VERTIGO SA, and unless the availability of products in stock, the goods will be delivered with the following schedule: E-money, bank transfer and or pay pal.

Delivery times are indicative if there was no physical or structural impediments (e.g. incorrect addresses) or events of a force majeure such as strikes, natural disasters, problems related to shipping / delivery / manufacture, exchange rate fluctuations, governmental actions and / or regulations. If the force majeure event continues for a period exceeding two months, each party shall be entitled to terminate the contract without any compensation being due to the counterparty. 

The product delivery, unless otherwise specified, this shall mean street level. 

The customer accepts these conditions by purchasing.